How we handle your information and protect your privacy.
Last updated: May 2026
Banstead Acupuncture is an acupuncture practice based at 140 Nork Way, Banstead, Surrey SM7 1HP, operated by Lindsay Day. This website is hosted in the United Kingdom.
If you have any questions about this policy, please contact us at clinic@bansteadacupuncture.co.uk or call 01737 881 499.
This website does not collect, store or process personal data directly. We do not use cookies for tracking, analytics or advertising purposes.
If you contact us by phone, email or WhatsApp, we will receive the personal information you choose to share (such as your name, contact details and the nature of your enquiry). This information is used solely to respond to your enquiry and is not shared with third parties.
Appointment bookings are managed through Cliniko, a third-party practice management system. When you book an appointment through our website, your data is collected and processed by Cliniko in accordance with their own privacy policy.
You can view Cliniko's privacy policy at cliniko.com/policies/privacy.
We do not have access to or store any payment card details. All payments made online are processed securely by Cliniko's payment provider.
By contacting Banstead Acupuncture via phone, email, WhatsApp or the online booking system, you consent to being contacted in relation to your enquiry or appointment. We will not use your contact details for marketing purposes unless you have given explicit consent.
As a healthcare practitioner, Lindsay Day is required to maintain confidential clinical records for each patient. These records are kept securely and in accordance with the requirements of the British Acupuncture Council (BAcC) and applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Clinical records are retained for the period required by professional guidelines. You have the right to request access to your records at any time.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact us at clinic@bansteadacupuncture.co.uk.
When you visit this website, our hosting provider may automatically record standard technical information such as your IP address, browser type, pages visited and the date and time of your visit. This data is collected for security monitoring, fraud prevention and to ensure the reliable operation of the website. It is not used to personally identify individual visitors and is retained only for as long as necessary for these purposes.
This website may contain links to external websites (such as the British Acupuncture Council or Cliniko). We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies independently.
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of the website following any changes constitutes acceptance of the revised policy.
